Hotel De La Coupole - Luxury hotel - Sustainability

Our Commitment to Sustainability

In line with Accor’s global Environmental, Social, and Governance (ESG) strategy, Hotel de la Coupole Sapa – MGallery Collection is committed to making a positive difference for the planet, our people, and our guests.

This commitment is brought to life through a comprehensive Sustainability Management Plan that addresses environmental stewardship, sociocultural responsibility, quality, health, and safety. From guest rooms and dining venues to the spa and shared spaces, sustainability is woven throughout all hotel activities—engaging our Heartists, guests, and business partners in a shared journey toward a more responsible future.

Our Sustainability Efforts

1. Resource Management: Energy and Water Efficiency

We encourage mindful water usage by inviting guests to reuse towels, bed linen, and selected amenities during their stay, contributing to the reduction of water and energy consumption without compromising comfort.

2. Eliminating Single-Use Plastics

All in-room amenities are free from single-use plastics and are thoughtfully presented in refillable containers, supporting a cleaner and more sustainable guest experience.

3. Sustainable Food and Beverage Practices

Our culinary teams continue to increase the use of locally sourced ingredients, reduce food waste through careful planning and monitoring, and promote responsible consumption through guest awareness initiatives.

4. Supporting Meaningful Community Programs

We actively collaborate with local NGOs, including Blue Dragon Children’s Foundation and BCNV, as well as nearby schools, to support social initiatives that create meaningful and lasting value within the community.

5. Celebrating Cultural Heritage

The hotel proudly showcases Vietnam’s rich cultural heritage through partnerships with local ethnic communities and artists, weaving authentic stories, craftsmanship, and traditions into the guest experience.

6. Empowering Our Heartists

Sustainability begins from within. Our Heartists receive ongoing training in sustainable hospitality practices, including energy conservation, waste reduction, and responsible operations, empowering them to be ambassadors of positive change.